J.D. Energy has launched the 2023 version of their Preliminary High quality Research (IQS), and based on the outcomes Tesla’s high quality has dropped since final yr. The Texas-based automaker got here in third final among the many 37 automotive manufacturers included within the examine, whereas a Dodge took the highest spot with the very best quality.
The examine collected responses from 93,380 purchasers and lessees of recent 2023 model-year automobiles throughout 9 classes, together with infotainment, options, controls and shows, exterior, driving help, inside, powertrain, seats, driving expertise, and local weather. The goal of the examine is to offer producers with insights to determine and deal with issues, in the end driving product enchancment.
Measured by the variety of issues per 100 automobiles (PP100), Tesla positioned thirty fourth out of the 37 automakers with a rating of 257 PP100, a rise of 31 issues per 100 automobiles it recorded final yr. The one automakers to attain worse than Tesla have been additionally EV solely manufacturers, Polestar, which recorded 313 PP100, and Lucid with the worst rating of 340 PP100. Resulting from there being too few examples on the highway, Lucid’s outcomes weren’t included within the examine. Rivian’s pattern dimension was additionally too small, however scored 282 PP100.
Most likely to the shock of many, the examine discovered Dodge had the very best quality with a rating of 140 PP100, adopted carefully by Ram (141 PP100) and Alfa Romeo (143 PP100). The examine common got here in at 192 PP100, a rise of 30 issues per 100 automobiles over the past two years of the examine.
In accordance with J.D. Energy, the decline in high quality could be attributed to numerous components, such because the rising utilization and integration of expertise in automobiles. Recognized points with audio methods proceed to plague new fashions, and homeowners report issues with poor sounding horns and dysfunctional cupholders. Moreover, new fashions are discovered to have 11 PP100 extra issues than their predecessors.
The examine additionally revealed that homeowners are more and more happy with smartphone apps supplied by producers. Utilization charges for these apps, notably amongst electrical car (EV) homeowners, are excessive, with prospects primarily utilizing them to observe the charging course of and test their car’s accessible vary.
Credit score: J.D. Energy