A hilarious video went viral on Fb & Instagram that includes a person named Sagar Singh from Chhattisgarh, who creatively highlighted his frustrations with Ola Electrical’s after-sales service.
A video of the Annoyed buyer, Sagar Singh, was posted on Fb by himself. In keeping with the Buyer, the scooter had points each different day, and Ola didn’t present after-sales service regardless of a number of makes an attempt. As he didn’t obtain any response from the corporate, Singh protested outdoors the showroom by singing the track.
Watch Video Right here;
He expressed his grievances in a novel means, singing a Bollywood track with modified lyrics that humorously narrated his expertise with Ola Electrical’s poor service.
Recurring Buyer Points
Sagar Singh revealed that he bought an Ola scooter final yr, however quickly confronted quite a few points with the car. Regardless of visiting service facilities repeatedly, his issues remained unresolved. Amongst his complaints have been brake malfunctions, the display shutting off unexpectedly, and the car stopping throughout journey.
Sadly, Singh’s expertise isn’t remoted, as many different Ola Electrical customers have encountered comparable issues and acquired little to no help from the corporate.
The After-Gross sales Service Problem
Whereas Ola Electrical has seen unbelievable progress in gross sales, complaints concerning the model’s after-sales service have been steadily rising. Points with service and buyer care are ceaselessly mentioned on social media and different on-line platforms.
Many customers really feel their complaints are usually not addressed promptly, resulting in rising dissatisfaction. However here’s a twist—there’s a specific Instagram Video that has caught everybody’s consideration.
Ola’s Entry into the Electrical Bike Phase
The corporate continued to develop its horizons, getting into the electrical bike market with the introduction of the Ola Roadster. Alongside product growth, Ola can be engaged on indigenous battery cell manufacturing and updating its software program, making certain it stays on the forefront of innovation.
Nevertheless, regardless of these successes, each progress story has its challenges, and for Ola Electrical, After-Gross sales Service has emerged as a major concern.
Last Ideas
In conclusion, though Ola Electrical has been a dominant participant within the E2W market, there’s an pressing want for the corporate to boost its after-sales companies.
Success isn’t nearly gross sales numbers; it additionally is dependent upon offering a constructive buyer expertise.
To make sure long-term success, Ola Electrical should prioritize bettering its after-sales companies, addressing buyer issues, and, crucially, regaining buyer belief.