Zapmap, the UK’s main cost level mapping service, has in the present day introduced its annual satisfaction rankings for speedy and ultra-rapid public charging networks within the UK. Tesla scored highest within the ‘Massive’ sized community class, while Fastned was highest ranked within the ‘Medium’ sized community class.
Now in its seventh 12 months, the keenly-watched league desk is generated from EV driver responses to Zapmap’s annual EV charging survey, carried out throughout October 2024. The survey, which is essentially the most established and complete survey of EV drivers within the UK, noticed responses from greater than 3,700 battery electrical automobile (BEV) drivers.
This 12 months, given the rising vary of networks within the UK, Zapmap has grouped speedy and ultra-rapid public charging networks into two classes, based mostly on the scale of the community. Networks have been grouped into both the ‘Medium’ sized community class (networks with between 100 and 300 cost factors), or the ‘Massive’ sized community class (networks with over 300 cost factors).
Zapmap awards a ‘Finest EV Charging Community’ accreditation to the highest scorer of their class, with different prime performers, who obtain not less than a 3.5 star general score receiving an ‘EV Driver Really useful’ title. Zapmap additionally awards an ‘Up and Coming Community’ accreditation for smaller, rising networks.
As a part of the survey, respondents rated their general satisfaction for the networks they use usually, which is then used to rank every community out of a most of 5 stars. Additionally they rated their degree of satisfaction with the networks in 5 key areas: reliability, ease of use, buyer help, worth for cash, and cost choices.
Melanie Shufflebotham, Co-founder & COO at Zapmap, mentioned:“This 12 months has seen one other enormous improve in charging provision throughout the nation, significantly for the ultra-rapid (150kW+) chargers, and charging hubs; and it’s incredible to have the ability to spotlight and have a good time the UK’s greatest EV charging networks, as chosen by EV drivers. A file 17 networks are on the rankings desk, and it’s clear that reliability within the broadest sense stays key with EV drivers displaying appreciation for networks rolling out constant, dependable charging hubs which give comfort and charging confidence. While glorious cost choices, buyer help and ease of use are all extremely valued, this 12 months worth for cash, is an more and more essential consideration. Many congratulations to all of the networks, significantly Tesla and Fastned topping the rankings of their respective classes, and we stay up for the continued development of a dependable, value efficient charging community to help the ever-growing variety of EV drivers.”
In first place within the ‘Massive speedy / ultra-rapid community’ class this 12 months is Tesla. Beforehand excluded from the charging networks rankings desk because it was a closed community solely for Tesla drivers, the well-established nationwide community has been included this 12 months because the operator has opened up lots of its cost factors to be used by drivers of different, non-Tesla EVs. With over 860 Tesla chargers in additional than 80 charging hubs now opened as much as the broader EV driving group, the community scored properly on reliability, value, and ease of use. Drivers most appreciated the Tesla community’s worth for cash, which presents considerably decrease costs than many speedy / ultra-rapid networks.. Tesla is Zapmap’s ‘Finest EV charging community 2025’ within the ‘Massive speedy / ultra-rapid’ community class.
Additionally within the giant class, in second and third place respectively this 12 months are MFG EV Energy and Osprey Charging, two networks additionally specializing in rolling out high-speed charging hubs at a nationwide degree. The 2 networks earn the ‘EV Driver Really useful’ title for the 2024-25 rankings (awarded to networks with increased than 3.5 star general rankings), alongside Be.EV who ranked fourth.
MFG EV Energy has greater than 780 chargers throughout 195 areas, all put in on gas forecourts, with its distinctive blue and inexperienced branding, offering a constant and dependable service for drivers. EV drivers praised MFG’s reliability and handy cost choices.
Osprey stays a preferred alternative amongst EV drivers, having been a constant excessive performer and a Zapmap really helpful community for the previous 5 years. Its newest hubs utilise distinctive Kempower units and provide glorious accessibility, which is mirrored in a excessive satisfaction rating for the benefit of use of its chargers. In 2024 Osprey rolled out extra speedy / ultra-rapid chargers than some other community, now boasting over 1,200 units over 380 areas.
Be.EV is a brand new entrant to the rankings this 12 months with 579 units throughout 179 areas, with a deal with rolling out its ‘massive inexperienced hubs’, which provide an excellent all-round charging expertise, throughout the UK. EV drivers rated them significantly extremely for buyer help and worth for cash.
The highest-ranked community within the ‘Medium speedy / ultra-rapid community’ class this 12 months is Fastned. Fastned topped the leaderboard in final 12 months’s rankings too, with its incredible hub areas underneath distinctive yellow canopies. Fastned is a longtime European participant with a big continental footprint, however is a considerably smaller community within the UK than these within the giant class – the community has now grown to 26 areas throughout the UK with over 150 units. The community scored very extremely for reliability, ease of use and the cost choices supplied. Fastned is Zapmap’s ‘Finest EV charging community 2025’ within the ‘Medium speedy / ultra-rapid’ community class.
Scorching on Fastned’s heels, in second-place within the medium class, is Ionity. Ionity is one other pan-European participant, with rising protection throughout the UK and Eire. Drivers significantly appreciated the community’s reliability. Ionity at present has 270 units throughout 37 areas across the UK, and obtain the ‘EV Driver Really useful’ title on this 12 months’s rankings.
Zapmap has additionally awarded an ‘Up-and-coming community’ winner, with this class protecting these networks that don’t meet the minimal inclusion standards, however have made a mark on the charging panorama and have had constructive suggestions from EV drivers.
The ‘Up-and-coming community’ this 12 months is Sainsbury’s Sensible Cost. Sensible Cost was solely launched in January 2024 however has made a powerful begin to the roll out of its 150kW hubs at Sainsbury’s websites throughout the UK . It has put in hubs at 62 shops to this point, that are proving widespread with EV drivers, particularly because the community has linked charging with Nectar rewards, and we’re certain we’ll be seeing them in the principle desk subsequent 12 months.
Nov 13, 2024
