The Ministry of Heavy Industries has instructed the Automotive Analysis Affiliation of India (ARAI) to research discrepancies between Ola Electrical’s reported gross sales figures and precise automobile registrations, together with a number of client complaints relating to the corporate, as per knowledgeable sources.
Ola Electrical, as soon as a pacesetter within the nation’s electrical two-wheeler market, is at the moment going through vital criticism and scrutiny. The investigation was prompted by a notable hole between Ola Electrical’s claims of promoting 25,000 electrical scooters in February 2025 and the federal government’s Vahan Portal, which recorded solely 8,600 registrations for that month.
As a part of the investigation, ARAI has been tasked with figuring out the explanations behind this discrepancy and addressing client complaints in opposition to Ola Electrical. The Ministry has emphasised ARAI’s function in guaranteeing that the rules of the FAME II and PM E-DRIVE schemes, from which Ola Electrical advantages, are correctly enforced.
An official famous {that a} report from ARAI on the mismatch and complaints is anticipated inside 15 days. ARAI’s obligations additionally embrace reviewing Ola Electrical’s responses to the problems raised and assessing compliance with regulatory requirements and firm legal guidelines. As well as, ARAI will confirm the validity of the corporate’s commerce certificates and the existence of varied service facilities nationwide.
Ola Electrical is underneath investigation by a number of authorities, together with the buyer rights regulator CCPA, resulting from complaints about service deficiencies and issues with its electrical two-wheelers. A number of state transport departments, together with these in Maharashtra, Punjab, and Madhya Pradesh, are additionally scrutinizing the corporate. These inquiries have led to automobile seizures, issuance of notices, and even the closure of a few of its showrooms.
In response to those issues, Ola Electrical acknowledged that the discrepancies in automobile registration figures have been resulting from a “momentary backlog” brought on by ongoing negotiations with distributors. The corporate is actively responding to inquiries from varied authorities, together with the Ministry of Heavy Industries and the Ministry of Street Transport and Highways, whereas additionally working to resolve the backlog affecting registration information. Regardless of the present challenges, Ola Electrical asserts that gross sales stay strong.
As this case develops, it will likely be essential to watch how Ola Electrical negotiates these pressures, addresses client issues, and seeks to rebuild buyer belief.
Source link
