Tesla Makes Reporting Supercharger Issues, Finding Trailer Stalls Easier

Tesla has rolled out an replace to its app that enables drivers to report issues at Supercharging areas, even when they’re not actively charging.

Max de Zegher, Tesla’s Director of Charging for North America, shared the information on X, explaining that with Tesla App model 4.39.0 or later, customers can now report non-charging points like snow blocking entry, cracked tools, vandalism, or overflowing trash.

Tesla already makes use of automated techniques to watch charging efficiency and detect points reminiscent of damaged stalls or sluggish charging. Nevertheless, this replace allows customers to report site-specific issues that might not be instantly detected by Tesla’s techniques.

With the brand new Tesla App replace, you may report points at Tesla charging areas at any time. Our techniques already auto-detect charging efficiency, however sharing points associated to entry, cleanliness or harm might help us enhance website expertise sooner. pic.twitter.com/KGqDUM7o22

— Tesla Charging (@TeslaCharging) November 21, 2024

“Serving to us repair it sooner!” de Zegher added, emphasizing how buyer suggestions can enhance Supercharger website upkeep.

Tesla Charging additionally introduced that drivers can now establish Supercharger areas with trailer-friendly stalls. By tapping on the Supercharger pin within the app, trailer-compatible areas will seem on the high of the record, making it simpler for drivers towing trailers to plan their journeys. You’ll be able to see the title, “Trailer Pleasant” within the picture above.

Tesla’s Supercharger community has an uptime of 99.95%, which is simply downright unimaginable in comparison with different charging networks.